Privacy Policy • Terms of Service • SMS Policy

Last Updated: September 2025

Privacy Policy

Nicole Keeler Virtual Vine (“we,” “our,” or “us”) respects your privacy.


What We Collect

Name, email address, phone number, and other details you provide when you request services, book an appointment, or join our email/SMS list.

Basic usage information (like pages visited) through cookies or analytics tools.

How We Use Your Information

To deliver virtual assistant services, respond to inquiries, schedule calls, and send updates about your account or project.

To send marketing emails or texts only if you opt in.

How We Protect Data

We use secure third-party platforms (such as GoHighLevel, Google Workspace) with encryption and password protection.

We do not sell or trade your personal information.

Your Choices

You may unsubscribe from emails or SMS at any time using the links provided or by replying “STOP” to texts.

To access, update, or delete your data, email: [email protected]


2. Terms of Service

By using our website, forms, or services, you agree to the following:

Scope of Service
Nicole Keeler Virtual Vine provides remote administrative and CRM support to non-profit organizations and select creative clients.

Payments & Contracts

Services are billed according to the agreed package or custom contract.

Late payments may delay work or pause services.

Intellectual Property
All content we create for you becomes your property once payment is received, unless otherwise agreed in writing.

Limitations
While we strive for accuracy, we cannot guarantee uninterrupted website access or error-free services. We are not responsible for losses caused by events outside our control.


3. SMS/Text Messaging Policy

By providing your mobile number and opting in, you consent to receive occasional text messages from Nicole Keeler Virtual Vine.

Frequency: Typically 1–2 messages per month (appointment reminders, project updates, or important notices).

Opt Out: Reply STOP at any time to unsubscribe.

Message & Data Rates: Standard carrier rates may apply.

We will never share or sell your phone number.


Contact

Questions about this combined policy?
Email [email protected]


Nicole Keeler Virtual Vine